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Product Management

7 Product management case studies to learn from

30 Mar 20266 mins read
Emma-Lily Pendleton
airfocus author: Emma-Lily Pendleton
7 Product management case studies to learn from
airfocus author: Emma-Lily Pendleton
By Emma-Lily Pendleton
CONTENTS

The best product management advice doesn't come from frameworks or textbooks; it comes from teams who've already been in the trenches. You could spend months experimenting with new processes, hoping something sticks. Or you could start with what's already working.

What does it actually look like when a company cuts its backlog by 99%? Or doubles roadmap completion during an agile transformation? Or scales product delivery by 20x? We collected product management case studies from real companies to find out.

Each one tackles a different challenge, from scaling global product organizations to reducing backlogs and improving prioritization. But they all share a common thread: product teams that found a better way to plan, prioritize, and deliver. Their experiences won't map perfectly onto yours, but they'll get you a lot closer to the answer than starting from scratch.

Looking for ways to improve collaboration across product teams? Curious how other companies streamline their roadmaps and prioritization processes? These product management case studies show how leading teams solved challenges around prioritization, roadmapping, collaboration, and scaling product operations.

Product management case studies in this article

Ricoh – scaling product delivery 

Unanet – unifying product teams

Apify – reducing backlog by 99%

Eturnity – improving roadmap completion

Sano Genetics – transforming prioritization

Oodrive – consolidating product tools

Powell Software – freeing product managers’ time

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Why product management case studies matter

Product management theory is useful, but product management case studies have the added benefit of demonstrating how strategies have worked inside real organizations. They provide practical examples of how product leaders handle challenges such as:

  • Prioritizing competing product initiatives

  • Aligning teams around product strategy

  • Managing product portfolios at scale

  • Improving product roadmap visibility

  • Coordinating cross-functional teams

For companies with multiple product teams or growing product portfolios, these lessons can be particularly valuable. Seeing how other organizations solved similar problems often reveals practical approaches that can be adapted within your own product organization.

7 product management case studies from leading companies

1. Scaling product delivery at Ricoh

As product organizations grow, complexity often grows with them. Multiple teams, competing priorities, and fragmented product management tools can make it difficult to maintain alignment between product strategy and execution.

Ricoh encountered this challenge as its product organization expanded. With teams working across multiple initiatives, maintaining visibility into product priorities became increasingly difficult.

airfocus has given us the confidence to take bold steps forward. It's not just about improving processes – it's about transforming how we work together as a global organization.
Nathan Thomas
Nathan Thomas
Head of Product – Ricoh Europe

By introducing a centralized product management approach, Ricoh created a shared environment where teams could align around product goals and collaborate more effectively. Instead of relying on disconnected tools and spreadsheets, product leaders gained a unified view of product initiatives and roadmap priorities.

The result was dramatic: Ricoh was able to scale its product team delivery by 20×.

For large organizations, this product management case study highlights an important lesson: scaling product teams successfully requires strong alignment and visibility across the entire product organization rather than simply adding more people.

Explore the full Ricoh case study

2. Unanet: Unifying product teams and improving collaboration

Collaboration is easy when teams are small. As product organizations grow, however, communication often becomes fragmented. That was the challenge facing Unanet. As its product organization expanded, teams struggled to maintain a shared understanding of priorities and strategy.

By consolidating product planning into a unified platform, Unanet was able to bring its product teams together around a common framework for prioritization and roadmapping.

Seeing the power of a suite of tools that could drive productivity and collaboration from ideation to roadmap execution – and having that dynamically built in – was so important for us.
Director of Product Operations – Unanet
Director of Product Operations – Unanet
Christina Trocco

As the Unanet team explains in their case study: “airfocus helped us unify our product teams and enhance collaboration across the organization.”

With a shared system for planning and prioritizing work, teams could collaborate more effectively and make better product decisions together. The outcome was a more connected product organization where teams could align their work with broader strategic goals.

Read the full case study

3. How Apify reduced its backlog by 99%

Backlogs are meant to help product teams manage ideas and requests. But when they grow unchecked, they can quickly become overwhelming.

This was the situation facing Apify. As the company grew, its backlog expanded to the point where identifying the most important work became increasingly difficult. Without a clear prioritization framework, product teams were spending valuable time managing backlog items instead of focusing on high-impact initiatives.

To address this, Apify introduced a more structured prioritization process that allowed teams to evaluate initiatives based on strategic value and effort.

I would recommend airfocus to opinionated companies that don’t just follow a standard methodology but build processes in a way that works best for them. Other tools are dictating how you have to work – that's not the case with airfocus.
Jan Ženíšek
Jan Ženíšek
VP of Product – Apify

The impact was immediate. By focusing on the work that mattered most, Apify reduced its backlog by 99%.

For product leaders, the takeaway from this product management case study is clear: backlog management is a key strategic discipline that helps teams focus on delivering meaningful outcomes.

Read the full Apify case study

4. Improving roadmap execution at Eturnity during agile transformation

Agile transformations promise faster delivery and greater flexibility, but they also introduce new challenges for product teams.

When Eturnity began its agile transformation, the company found that roadmap execution remained inconsistent. Many planned initiatives failed to reach completion, creating frustration across teams and stakeholders.

The team realized that improving agile processes alone wasn’t enough. They also needed stronger visibility into roadmap priorities and clearer alignment across teams. By improving how product roadmaps were structured and shared, Eturnity was able to align teams around clear objectives and measurable outcomes.

Only 40% of the year’s roadmap used to come through. Currently, I would say with confidence that we reached at least 80% of our roadmap.
Eike Johann
Eike Johann
Chief Product Officer – Eturnity

The results were significant: the company increased roadmap completion from 40% to 80%.

This product management case study highlights an important insight: agile methodologies work best when they are supported by clear product strategy and well-defined roadmaps.

Read the full Eturnity case study

5. Sano Genetics: Transforming prioritization with data-driven decision making

Prioritization is one of the most difficult responsibilities for product teams. With ideas, requests, and feedback coming from multiple sources, deciding what to build next can quickly become overwhelming.

Sano Genetics faced this challenge as its product organization expanded. Without a structured prioritization framework, aligning stakeholders around product decisions became increasingly difficult.

It's been a huge time saver and a huge enabler for us and saved hours a month for me specifically. It's given us a lot of clarity and a lot of focus.
Sarah Green Snider
Sarah Green Snider
SVP of Product & Delivery – Sano Genetics

By implementing a more transparent prioritization process, the Sano Genetics team was able to evaluate product initiatives based on clear strategic criteria. As a result, the team dramatically improved delivery performance, reaching 90% sprint completion.

Beyond improving delivery metrics, the shift helped product teams focus on the initiatives that delivered the greatest value to users and the business.

Read the full Sano Genetics case study

6. Consolidating fragmented product tools at Oodrive

How Oodrive went from 5 to 1 product management tool – with airfocus

How Oodrive went from 5 to 1 product management tool – with airfocus

As product organizations grow, they often accumulate a collection of tools to manage roadmaps, prioritization, collaboration, and reporting. While each tool may serve a purpose, the result is often fragmented workflows and limited visibility across the organization.

Oodrive experienced exactly this challenge. Its product teams were using multiple tools to manage different aspects of product planning and collaboration.

All stages of ideation, user feedback collection, establishing priorities, dependency management, roadmap creation, follow-up, and sharing are now consolidated on airfocus.
Oliver Mitchell
Oliver Mitchell
Product Operations Manager – Oodrive

To simplify its product workflows, Oodrive consolidated its processes into a single product management platform. The change allowed the company to move from five product management tools to just one, giving product leaders a clearer view of product initiatives and priorities.

For growing product organizations, this product management case study demonstrates how reducing tool fragmentation can significantly improve alignment and decision-making.

Read the full Oodrive case study

7. Giving Powell Software’s product managers back valuable time

Product managers are expected to balance strategy, stakeholder communication, prioritization, and delivery coordination. When too much time is spent on administrative work, however, strategic product thinking can suffer.

Powell Software recognized this issue within its product organization. Product managers were spending significant time managing spreadsheets and updating reports instead of focusing on product strategy. By streamlining how product information was organized and shared, the company was able to reduce administrative overhead.

The impact was surprisingly large. Each product manager saved two days per month, allowing them to spend more time on product discovery, planning, and collaboration.

For product leaders, this product management case study highlights how improving internal workflows can unlock significant productivity gains.

Read the full Powell Software case study

What these product management case studies teach us

Although these companies operate in different industries, their product challenges are remarkably similar.

As product organizations scale, maintaining alignment becomes increasingly difficult. Teams must manage competing priorities, growing backlogs, and expanding product portfolios.

What these product management case studies show is that successful teams focus on improving how they plan, prioritize, and communicate product work.

Whether the goal is reducing backlog complexity, aligning teams around a shared roadmap, or improving collaboration across departments, the underlying objective is the same: enabling product teams to focus on delivering value.

Want to explore more product management case studies?

If you’d like to see how other organizations improve prioritization, roadmap planning, and collaboration, you can explore more product management case studies from the airfocus customer community.

Each story offers a deeper look at how product teams overcome real challenges and scale their product operations.

Explore more airfocus customer stories.

Share what you learned or ask questions in the community
airfocus author: Emma-Lily Pendleton

Emma-Lily Pendleton

Senior Content Manager @ airfocus by Lucid
Emma-Lily is a senior content manager at airfocus bringing stories to life – driving brand growth, leads, and sales with words, and pixels. She lives in the English countryside, and spends her spare time boating on the broads....more
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